0. There's 'manage service' but that doesn't get. . YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. Once activated, the filters will be live on the network within two hours. I've had an. Just log in to. Wi-Fi Controls is for those with a Smart Hub 2 only, allowing more control over that device. Could you help me make my parental controls actually work? Best wishes, JP. Solved: I can not get my parental controls to work it keeps saying try again in 15 minutes. yes it is linked to correct account. Scam calls. can game, download and. Hi, so i'm having a problem with one of my BT discs - bear with me here as a lot has happened. Logging into a My BT account with a BT ID. Features of BT Parental Controls BT Parental Controls assess each site that is accessed on your home connection. Hi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. I am not sure if my daughter has done something to her laptop to prevent me from setting time controls as she has some tech savvy f. Go to solution. org BT Broadband Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. It does have a "Pause All" feature, which will pause every device connected to the WHW network, but devices can't be. Learn how to activate your BT ID, track an order or set up your new BT kit. Hi, I am having challenges with BT Parental Controls, it randomly started blocking Roblox (nightmare with kids at home). 168. The best part though, all of these work on Mac, PC, Android and iOS. TalkTalk. You'll find it. The same firewall and BT Parental Controls from. Go to solution. The account holder can choose one of our pre-defined filter levels – strict, moderate or light – or they can personalise their filter level by choosing which of the categories they. It’s important you choose a passcode that’s different to the one you use to unlock your device. BT: Parental Controls. . Broadband Extras & Apps from BT / Parental Control; Options. TNT Sports on Sky TV with BT Broadband: For UK residential BT Broadband customers. You can also customise each BT Mobile on your account to access different levels of content if you wish. It gives you up to 900Mb/s download speeds. Our app team is very keen to better understand this issue so we. Get the My BT app to manage your account, products and wi-fi wherever you are, on your. They usually come with several features to reduce the risk of children discovering potentially harmful content. 254. Home phone including Digital Voice; BT Mobile; Email. Get Full Fibre and enjoy. Most Popular Reviews. i have set-up parental controls to block social media and this works fine on my laptop (win 10 and chrome), however my sons tablet (amazon fire) just ignores restrictions and goes straight to facebook, messenger ect ect. For BT Parental Controls we’re introducing SafeSearch and making it part of the product. Broadband, mobile and WiFi providers offer filters to limit the inappropriate content a child might see. Parental Controls. Select “Family Management. You can completely personalise it to your family's needs. For example, if controls are on and WhatsApp is in the allowed website list, WhatsApp works. I'd also recommend the MyBT app for. As a long shot I enabled file sharing via Parental Controls and that fixed it. Optical Network Terminator (ONT) IP Addresses. These filters will. Our commitment to the government is to continue to ask until you decide whether or not you want the service. Step 1. I get the confirmation email and that all is ok on the portal, but I can still search go directly to. Our Report Abuse online form is also available 24/7 . Super installation clean, tidy and where I wanted it. See how to set up BT Parental Controls and which sites to block. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels Works when using your BT ID on UK BT Wi-fi. Parental controls do not do anything. Simple. Selecting your model allows us to tailor our support site for you. It’s like the controls setting is off, but the controls are still active. You can: Use services. You can google how to do this. 1. How To Access BT Hub Manager | TechXpert. So you can get a better wi-fi signal from your basement office to upstairs. BT Parental Controls help keep your children safe online. Setup may take up to 2 hours. BT Parental Controls. or call 08454 123 662 from any other device. I have been using BT parental control since I had my broadband installed and has worked with no issues. There are two kinds of PIN for BT TV. Guides and resources. The eero 7 provides wireless coverage through the house and the parental controls are simple to set up. To do this, you need to create a PIN which can then be used to restrict access to certain channels, as well as prevent purchases of films and TV shows. Hi, so i'm having a problem with one of my BT discs - bear with me here as a lot has happened. Foster carers and adoptive parents. Business hub - need to install parental controls as kids on internet for schoolwork. Welcome and thanks for your post! I am sorry for the problems you're having with Parental Controls. Hi @gooleys thanks for getting back to me, I've seen this happen before and we'll need to raise a case to get the parental controls system updated with your new broadband details. Connect for as long as you like and save your mobile data for when you really need it. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. or call 150 from an EE device. Manage settings online. Fair enough except that it never does!With BT Broadband and BT Mobile, you get free access to the UK's largest wi-fi network - that means more than 5 million BT Wi-Fi hotspots. Your payment PIN can be used to. Log in to hotspots using your BT ID. BT Broadband . Unfortunately there is no way of setting it up those controls on a Business Hub. - BT Community. Completely free to use, features include:Re: Parental controls. All TalkTalk ( broadband packages come with HomeSafe, which offers parental controls and blocks devices on your network from accessing websites that contain malware. I wanted to change the filter but its not letting me to access to the parental control. BT Security is the place to come for support with passwords and advice on staying safe online. When I access the Tesco Groceries website some of the pictures of products on some pages fail to download and updating the shopping basket is difficult. Can anyone help to. Log in to My Sky using a computer or the My Sky app. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. Parental Controls OptionsBT parental controls. Hi @Billiebongo, Thank you for posting. I can set and block anything and it still lets me view the websites. BT Parental Control Options. ThanksDo the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots? If not, can Parental Settings or Controls be applied to BT Hot-Spots?We got BT Broadband four days ago. However, if you prefer a permanent removal of the filters, follow the steps below. . Reply. BT Home Hub 4 and. Smart Hub 2 - switch on Wi- Fi Controls. Reply. As these typically have to be set manually, you’ll find a comprehensive list of parental control guides that we’ve created to make this process easier to follow with our step by step videos and visual instructions. BT Parental Controls allow you to restrict certain types of websites on all. Please can you check and see if the Controls are working for you now and post back to let me know. . Hi, I'm trying to access BT Parental Controls and the website says to: Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; The only problem is that there is no 'Manage your extras' on the homepage. Parental controls on Sky Broadband. Circle will detect all your family’s Internet-connected devices. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. I used to use them and since going full fibre I never really realised they weren't working until I thought I best set it up (I thought maybe they needed setting up again) but no. it. Hi @MatrixProfessor the Parental controls are applied on the network and not the device so the block will apply to everything on your broadband connection. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT Player internet matters. It’s like the controls setting is off, but the controls are still active. With fibre all the way to your home, no copper cables. YouView from BT. Just as Virgin offers online protection for its broadband customers, it also enables parents to control what their children can see on TV. Activating BT Parental Controls BTW Step by Step instructionsParental Controls from your Internet Service Provider. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. Here's how it's done: 1. any ideas how to stop this and block access from all devices including mobiles. gambling) that it says should be blocked or even specific websites that I add to the blocked list. Stay in control of what your family can access online by setting filters for inappropriate content. We run our business from home on BT business FTTP. Log in to hotspots using your BT ID. We know that children, particularly. They have never worked since my install in DecemberHi, Parental controls on bt. You may want to keep your Mini Hub plugged in to make. If you're trying to access an application that falls under a category you've blocked and it's not working, this is most likely due to BT Parental Controls blocking it. BT Parental Controls help keep your children safe online. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. BT Broadband Browser A software program that lets users access websites and webpages e. How to set up Account holder status. In addition I have cleared my browser cache, flushed DNS, checked DNS is being handled by the hub, restarted hub, turned controls off and on. Scam calls. I have 4G Broadband and the Parental Control is permanently on, When I check my account is is shown as not selected ( ie OFF). I have tried switching off certain fi. All forum. I have found a temporary solution to this by removing the tick that bars media streaming, I can still then have parental controls enabled; however, I don't want to enable all media streaming but just media streaming for the Firestick. BT does not recommend deleting the BT Parental Controls permanently. The Netgear Circle parental controls are a powerful way to manage what your kids do online. I have sent you a private message with instructions on how you can send us. Broadband & mobile networks. I'd also recommend the MyBT app. The best part though, all of these work on Mac, PC, Android and iOS. org BT Broadband Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart. Full Fibre. I want to add extras or upgrade. Welcome to BT is the essential place for a new customer. These filters will also apply if you use your BT ID to log in to BT Wi-fi. BT parent controls and web protect are enabled. Customer Service: Ensuring your broadband provider has good customer service means if you experience any issues you’ll be in safe hands. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Thanks,Parental controls for Apple, Android and other devices. Date of experience: 09 November 2023Here are some handy step-by-step guides for some of the main UK internet providers on activating parental controls. BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows everything; We can't guarantee that BT. Parental controls are a set of tools designed to protect and keep children safe online. As these typically have to be set manually, you’ll find a comprehensive list of parental control guides that we’ve created to make this process easier to follow with our step by step videos and visual instructions. Controls & Settings guide. ”. 2 REPLIES. BT Parental Controls. 5m ethernet cable we’ll send out with your box. BT Parental Controls is a network based solution which means that all devices connected to your BT Broadband will have the same level of protection applied. BT Sport app. But I realised the other day that it no longer is blocking websites I have added to my blocked list. The PG setting will block all potentially harmful content. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. 2. Have you tried using your BTID and password or which ever username and password that you used when setting up BT Parental Controls. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. BT sent me a new hub to attempt to resolve this. This isn't something the Community would be able to help with so you can send us over your details and we'll give you hand to sort this out from here. Sky offers a set of online safety tools called Sky Broadband Shield. If you delete your account – your settings will be lost. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User;Hi All, It seems we are having issues with regards to bt parental controls and youtube access and we are not the only one, severla forums online are stating the same. BT Parental Controls is free to BT Broadband customers. Switching off BT parental controls or changing to a public DNS server (So no BT controls) fixes the problem. BT Broadband can help protect your children against the risk of accessing inappropriate websites. BTnet. Here’s how to activate parental control settings using the UK’s largest ISP, BT – assuming you’re not using recently installed technology whose parental controls are already turned on: Log onto your MyBT account. . Parental Controls not working My wife and I have successfully used the BT App to control the internet access for our teenage son, especially at night. In this case it was worth doing as it fixed the problem. Broadband & mobile networks. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. 10-02-2023 21:23 - edited 10-02-2023 21:24. Full fibre broadband delivers much faster speeds that are more reliable than copper networks, meaning that you can receive much faster download and upload speeds with Fibrus full fibre broadband. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions;. BT Broadband Unlimited BT's most affordable broadband - its ADSL option - gives average speeds of 10Mbps. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. The Account Holder needs to set up and maintain this service. The Light level blocks pornography, obscene or. Bills &. Going to "Manage your extras". We would like to show you a description here but the site won’t allow us. Fantastic simple process. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Sky Broadband Shield. The new internet filters will. 2. 30 games. Only BT Complete Wi-Fi gives you reliable wi-fi in every room or £100 money-back guarantee. You’ll be asked if you want to Activate Parental Controls, select OK. The times that you want the BT Parental Controls on or off can be set as per the following link. My son has a PS5 which he uses for most of his internet stuff, but BT Parental Controls keep blocking his access to Twitter. Tap Settings Family Parental controls. I need a few details to please check your inbox for my message and drop me a reply. Let's get started. 1 does not work with Access Control- I have also tried accesssing router via browser and Advanced Setting>Access Control I have no method of controlling devices it says "Access controls are now managed using the app. 100,000+ hours on-demand. They worked fine until we moved house and were provided with a new hub. Home phone including Digital Voice; BT Mobile; Email. However it occurred to me that possibly the reason why they don't work might have something to do with. Our Fritz!Box wireless router is designed to giver you a fast and reliable connection with great features including parental controls and easy 'plug-in and go' set up. I have used the parental controls before and had them working on a previous. The BT Parental Controls are either on or off for your broadband connection and all the devices that connect through that. . Learn more about the ways BT keeps your details secure. 254 into the address bar. Hi My Parental Controls filter is 'active' and set to 'moderate' but is not blocking any website that might fall within the categories (e. Choose a topic. 80% of BT customers gave favourable overall satisfaction. ’’. Parental controls. Unplug the Router at Night. BT Broadband - BT Parental Controls lets you set strict, moderate or light filtering levels, and configure them to allow or restrict access to specific sites. BT Parental Controls allow you to restrict certain types of websites on all devices connected to the BT Smart. I'm sorry you're having problems blocking that service. BT Parental Controls. Activation will take place automatically and households are automatically placed on the Light filter, although this can be changed. Contact us. Payment PIN help. However, it seems that is also blocking access to media like Netflix on my PlayStation. Search for proxy sites. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. Alongside that, parental controls and device-level Wi-Fi controls are available. If you have tried them and they don't work you may find that you have to uninstall BT Virus Protect in its entirety in order to remove its add on family protection. All forum topics. Because people can access the internet through a supplied PC and personal devices (phones, tablets, laptops) coonnected over WiFi we want to control access to. Setting Parental Controls through your internet service provider can be the easiest way to manage what your children can access across all your devices and. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Get unlimited internet access at any of our. BT Web Protect is free to all BT Broadband customers. You can adjust these settings in the mobile section of MyBT. Community; Community; Announcements. Agreed that if they were using BTWifi while at home the parental controls would be superfluous but they would have the account holder's log on details so that when they were at home they could access. BT Smart Hub and Ultrafast Smart Hub. Tap Turn on Screen Time, then tap it again. TalkTalk – 192. Choose apps to restrict. As a long shot I enabled file sharing via Parental Controls and that fixed it. You can keep tabs on your bills and usage, manage your parental controls, get great offers and much more. Announcements, Guides & Community Updates; The Lounge; BT. I have BT Hub 2 and suddenly My App on iOS17. Reply. TV Content including BT Sport. @Robko68 I'm sorry that didn't work for you, I tested it on my own MyBT account before posting and got to it on the Your security tab. If I turn off controls WhatsApp doesn’t work. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Next, select the first device that you want to control and choose the days and times for which you want to set limits. 100 high-quality Xbox games included at no extra cost. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. Performing a Factory Reset. By using Broadband Backup, your BT Mobile parental controls will apply. It is well worth it. BT’s parental controls are fairly simple, and turned off by default. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. We have a BT Youview Box. BT Broadband Plans Summary. Broadband Extras & Apps from BT / Parental Controls Blocking Websites & Unable to Tu. Our parental controls are the only ones that work both in the home and on all our 5 million wi-fi hotspots so your children stay safe wherever they are. Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. Parental controls wont turn off. Thanks for posting about the parental controls, sorry you're having a few problems. BT offers a comprehensive packaged is online. Moving to Digital Voice. The best budget wireless router: D-Link EXO AX1800 (DIR-X1860) The best router for gamers: Asus ROG. Turning off BT Parental Controls. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. There are a range of filters to choose from to block content and usage. Use Parental Control Features on Your Devices. To check if it’s ready, go to the WiFi Controls dashboard and scroll down to Parental Controls. Options. Best VPNs for BT Broadband. com seem a bit broken - yesterday I had to tackle multiple problems: 1) xbox. There are two kinds of Parental Controls on the iPhone: Screen Time and Content Restrictions. Vodafone – 192. BT app now lets you pause Wi-Fi and control screen time . Welcome to BT’s official support community. So if anyone has a more elegant solution then. BT Broadband Parental Controls and Safety Settings | Internet Matters. BT Parental Controls is free to BT Broadband customers. 30?Re: BT Parental Controls Not Working. 168. To protect parental controls, create a PIN that your child doesn't know. Google’s Chrome Chat A software program that allows users to communicate with each other instantly via the internet e. Barry Collins reveals how kids beat the broadband providers’ safeguards. Parental Controls . Of the all the many broadband deals out there right now, this new feature certainly helps BT's appeal. Someone posted an answer to a similar question which was a link to information, but that link does not work. You will be activated with the 'light' filter setting. They can not be set to work on an individual device basis. 30. Learn more about the ways BT keeps your details secure. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. stream as much as you like. Please helpRe: Parental controls. It’s like the controls setting is off, but the controls are still active. You can find out more here - Turning Off Parent Controls. BT Security is the place to come for support with passwords and advice on staying safe online. The message will offer a choice on whether or not you would like to activate Parental Controls. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. Check this box and log in to save your BT ID on this computer (do not use on a public or shared computer). Remember that parental control settings are only one part of online safety. . BT Parental Controls helps to protect your family from accessing unsuitable sites providing you both control and flexibility while online. It is as if there are no controls at all. Ideally I'd like to have the controls on and this site still accessible like it was last week. annoying | Expert Reviews. When you're setting up the Parental Controls you can customise them to block certain categories. Seriously impressed. Find out how to fix any problems you might be having with BT Parental Controls. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. It works by looking at the main purpose of the site. Parental Controls and select the setting to “off” to disable parental controls. NeilOn December 13th 2013 the UK internet provider BT switched on its network filtering system for all new customers. BT has beefed up its broadband parental controls to keep your phones and tablets safe from online smut. We don't recommend turning off your wireless as our Hubs can give you superfast connections with a wired and wireless connection at the same time. Our Ultra package is just £21. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. Browse . If you’re a BT customer or thinking of becoming one and you have our at home who you want the spare from internet nasties, you’ll need to read up on how to use all are an filters and controls available to them as one parent. Step 33: When it is loading, command prompt will open. Parental control problems Go to solution I've just returned back to bt broadband and have been trying to set up parental controls, with no success. Reply. Hi kimb1, BT Whole Home Wifi Mini system does not support scheduling (blocking certain devices from using the internet as specified times). I wonder why and how BT didn't care to address this small, very basic but very critical needs of the broadband users till now. At the bottom center, tap Controls . The odd one out in this line-up is BT's 'Fibre 1' package, which offers an average speed of 50Mbps. Post 2 of 43. Access free BT Wi-Fi. Monitoring gives you a much clearer picture of what your child has been viewing online. Announcements, Guides & Community Updates; The Lounge; BT. 168. Contact us. Sorry, but we are doing some maintenance on the site at the moment. [email protected] at any time for free. Parental Controls Not Working. Hi I have a problem, and it seems to be repeated, Our BT Parental Controls are showing as UNAVAILABLE and cannot be switched on or off as there is no tab or other means of accessing the Parental controls page ? We are also getting a message in MYBT that parental controls are being activated and to w. Energy Consumption. I've recently moved house and without changing parental controls on my account it now appears to be blocking content despite parental controls and BT web protect not being activated in MyBT. Hi @Hithere1231. on 20-04-2023 16h39 - last edited on 20-04-2023 16h45 by DavidM. I moved into my new home on the 15th July and had my broadband (FTTP) connected up on the 26th July. 0 Ratings. Parental Control has been designed to provide control over children’s use of Now TV. Stay in control of what your family can access online by setting filters for inappropriate content. Reply. We're using Fibre Halo 2. However, he has discovered a hack, where he can create a duplicate of his ip address and connect to the wi-fi. Find out more about protecting children online. Select the type of content that you want to filter. More options. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. BT Parental Controls stopped working. Search for proxy sites. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. . Go to the URL of a proxy site. Then click on Advanced Settings. 18 million wi-fi hotspots worldwide. Proxy Sites. Our Parental control software helps keep everybody safe by reducing the risk of connecting to inappropriate websites that might also pose a threat to your security. this Black Friday. Go to “ Settings . Includes a 30-day money-back guarantee. . which is BT infinity and using the now tv app on xbox or pc. @Robko68 I'm sorry that didn't work for you, I tested it on my own MyBT account before posting and got to it on the Your security tab. How for keep your family safe online with BT Parental Navigation both and different blocking categories. Setting up.